Prepaid Long Distance Calling Card Customer Care
Servicing many large national carriers of long distance calling cards, we have soon become one of the nations’ largest providers of Prepaid Calling Card Customer Care. With a thorough understanding of the nature of the calls, our multi-lingual agents have the ability to quickly isolate, identify and resolve issues, and to up-sell, cross-sell, recharge and troubleshoot, 24seven is certain to lower your operating costs and increase customer retention.


Customer Care for Conferencing Applications: “Meet-Me” and “Web-Moderated”
Many of our current customers offer conferencing solutions via the web. With a need for 24/7/365 Customer Care, many have chosen 24seven as their Support Team. With online access and real-time information to end-user accounts, 24seven can quickly provide accurate and detailed information pertaining to the caller’s account.


Lead Tracking and Reporting
24Seven will report all leads in a very timely and detailed manner. We will obtain as much information as possible and will report it to you quickly so you can instantly expand your customer base.


Order Taking
24seven order taking services give your customers the ability to place an order by simply calling a toll free number. We can handle any call volume and any size of product line, from a single product to a large catalog, web-based or hard copy.
We will work closely with you to ensure that our agents are fully trained and qualified prior to the first call ever being routed to our agents.


On-Call
Using our state-of-the-art technology, 24seven will collect caller information, promptly address the issue they are experiencing and dispatch the appropriate personnel. Once the caller is connected, messages may be forwarded by email, pager or fax. We will adhere to your standards as to how we handle your calls.


Answering Services
Give your secretary a break! Choose the hours that fit your needs! We’ll take the calls on your behalf. Anytime.


RentaLine
Do you need a phone number but don't want to invest in a business line? Perhaps you just need a line for a temporary event or a special occasion? With thousands of numbers immediately available, 24seven can quickly and easily arrange for you to lease a number…….local and/or toll free.