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24seven’s unparalleled customer care solutions and expertise provide our clients with a very powerful, competitive advantage. When customers call for assistance ……… we respond -- promptly, knowledgeably and courteously. 24seven has the experience and the expertise to handle your inbound sales, service and support calls effectively and efficiently, resulting in increased customer retention and satisfaction.
We have the latest technology and the most effective processes already in place. Coupled, they help ensure that you reap the benefits of your marketing and customer-care efforts.
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Innovative Technology Solutions
Advanced call handling & call routing
e-Commerce support services
Customized branding
On-line order entry
Proprietary interactive agent software
Recharge capabilities
Knowledgeable & Well-Trained Agents
Carefully selected & specifically trained, multi-lingual agents to understand each client's business and objectives
Extensive Support
Extensive call monitoring to maintain quality standards
Dedicated, flexible account managers to implement and customize your program
Willing to participate in your training programs in order to have a complete understanding of your products and services, thus allowing us to be an extension of your company.
Valuable, timely customer feedback and information to continuously improve performance |
